Frequently Asked Questions

Shipping

When do I qualify for free shipping?

Orders of $75 or more qualify for free standard shipping where our standard shipping rates apply. Available shipping options and costs are shown at checkout.

How much is shipping on smaller orders?

Shipping rates depend on the order. You’ll see the available options and their prices at checkout before you place your order.

Do you ship world wide?

Unfortunately, not at this present time.  We only ship within the US. 

Shopping

Can I choose different scents?

Explore the scent choices shown on each product or bundle page to see the options available for that item.

Where can I find details about a candle?

Each product page has the details and options for that candle. If you need help choosing, contact us before ordering.

Car diffusers

Can I choose a fragrance and color for my car diffuser?

See the car diffuser product page for the fragrance and color choices currently available, then select your favorites before adding it to your cart.

Is the vent clip included?

The Vent Clip Add-On is a separate item. Check the car diffuser and add-on product pages for what is included before ordering.

Body butters

Where can I find the ingredients in a body butter?

Check the body butter product page for its ingredient and product information. If you have an allergy or sensitivity and the information you need is not listed, contact us before ordering.

Which body butter should I choose?

Browse the available body butters and check each product page for its current options and details before choosing.

Custom Orders

Where do I place my custom orders?

Custom orders are made via email.  Visit our contact page or email us at info@truthcandle.com and be sure to make the subject line Custom Orders.

How much are custom orders?

Due to the nature of the order, the amount varies depending on quantity, size and custom labeling, etc...  Please contact us via email at info@truthcandle.com

How would I pay for my custom order?

Once we agree on the logistics, an invoice will be sent to the email address you provided with all details discussed about your custom order.